Listening
All calls are taken by professionally trained operators who are skilled in listening to victims of abuse.
Support
We show sensitivity to our callers and validate their experiences, recognising it may be years since the abuse first took place and how hard it is to make that first call.
Advice
We give guidance about next steps, including face-to-face work, checking on safety, exploring the options of talking to others and, where appropriate, helping them to consider other steps, such as reporting.
Onward Referral
When they are ready, we signpost our callers to other specialist agencies, helplines, Rabbis, counselling and therapy.
Education
We offer a range of educational seminars for the community to make leaders, teachers and parents aware of the risks and to give guidance on how to keep children and communities safe.